Privacy Policy
At trahel, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website.
1. Information We Collect
When you visit our website, we may collect the following information:
- Personal Information: Such as your name, email address, shipping address, and payment details when you make a purchase.
- Browsing Data: Information about your interactions with our website, including your IP address, browser type, pages visited, and time spent on our site.
- Cookies: We use cookies to enhance your browsing experience by remembering your preferences and providing personalized content.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Provide customer support and respond to your inquiries.
- Improve our website and personalize your shopping experience.
- Send you promotional offers, newsletters, and other communications (you can opt out at any time).
- Comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Companies that help us operate our website and fulfill your orders (e.g., payment processors, shipping companies).
- Legal Requirements: If required by law or to protect our rights, we may disclose your information.
4. Data Security
We take the security of your personal information seriously. We implement various security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure.
5. Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request corrections to any inaccurate data.
- Request deletion of your data, subject to certain legal exceptions.
- Opt out of marketing communications at any time.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing behavior. You can manage your cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review our policy periodically.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].
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